Office Product Customer Support

Customer Service and Support for Office Products

The foundation of success at Baton Rouge Digital Products is relationships. We are a service-first company, and we have highly experienced technicians. When you need support, our response time takes an average of about two hours.

At BRDP, our number one goal is to provide a service experience no one can copy. For over 60 years, we've offered expert installation, service, and repairs. All work is performed by factory-trained IT and service specialists. We'll keep your digital office products at the peak of reliability so your production levels don't waver.

Our maintenance agreements provide you with the best buyer protection in the industry. Keep reading to learn more about our exceptional customer service. If you're ready to upgrade your office products or invest in a service contract with us, call now for a same-day reply. Ask for a free estimate!

The Perks of Choosing Baton Rouge Digital Products

What can you expect from Baton Rouge Digital Products? What makes our service and support so special? Just consider the benefits for yourself.

Expert Service and Repairs

Printers, copiers, and other office equipment are essential to the functionality of your business. However, keeping these products functional does require some maintenance and support. That's why we're here at BRDP to provide service and repairs with a high degree of expertise and confidence. We are an:

• Authorized Kyocera dealer
• Authorized Riso dealer
• Authorized Standard dealer
• Authorized Epson inkjet, plotters, and printers dealer
• Authorized MBM dealer
• Authorized Martin Yale dealer

Deep Industry Knowledge

On average, our technicians have been in the industry for over 25 years, and that experience helps us troubleshoot. However, our team also works hard to stay on top of both current and emerging technologies so we can meet your needs with the right solutions. If you ever have questions, we're your go-to resource.

A Responsive Attitude

All BRDP departments and staff work together to support every customer. That's support all day, every day. Anyone on our team can help you, and we'll make sure your needs are fully addressed on every service call.

Two-Hour Response Time

When your equipment is down, your entire business is down. That's why we're proud to offer an average response time of two hours. We're always working to make it shorter!

An Understanding of Your Business

We want to know how you use office technology and where your business is headed. That way we can help you anticipate future needs. We can even function as a remote IT server if your office is inaccessible or equipment is unavailable for any reason.

Quality Office Product Support Since 1955

Since 1955, Baton Rouge Digital Products has been your top choice for complete office product support. We're a local, family-owned, woman-owned business, and we are proud to offer powerful, efficient office technology solutions.

Do you have questions about our service? Call us to learn more about what BRDP and our service-first approach can do for you. Our customer service and support team is standing by to help. Same-day service and free estimates are available.